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Virtual Training Sessions

Get 1-1 help from our customer success team with a training session

Product Team avatar
Written by Product Team
Updated over 3 months ago

GeoOp Virtual Training Sessions

At GeoOp, we are committed to providing our customers with the best possible experience. We understand that as your business grows and evolves, you may have questions or need a refresher on how to use our software to its full potential. That's why we offer virtual training sessions for our existing customers.

What are virtual training sessions?

Virtual training sessions are online training sessions that allow you to learn about our software from the comfort of your own home or office. These sessions are conducted by our expert trainers who have extensive knowledge and experience with our software.

Who can attend these sessions?

Our virtual training sessions are exclusively for our existing customers. The sessions can include as many staff from your company as required.

How much does training cost?

Our training package comes with 3 x 1 hour virtual sessions with our team. Prices for training sessions can be found here:

Training Session Country

Cost

Australia

$499.00 AUD

New Zealand

$499.00 NZD

United States / Other

$299.00 USD

United Kingdom

£299.00

Europe

€299.00

What can I expect from these sessions?

During these sessions, our trainers will cover various topics such as how to improve your workflows, tips and tricks for using our software, and any questions you may have. These sessions are designed to help you get the most out of our software and streamline your business processes. Our team will tailor each session dependent on your needs. Please see some example sessions below.

Example Session

What's covered?

GeoOp account set up (~1 hour)

  • Login

  • Creating Staff

    • Staff roles and permissions

    • Workgroups

  • Integrations

  • Creating Clients

  • Creating Parts

  • Creating Labour Charges

  • Setting up Job Statuses

  • Setting up Job Share

  • Customise Document Templates

GeoOp console training (~1 .5hours)

  • Managing Jobs (end to end process)

    • Creating Jobs

    • Editing Jobs

    • Adding Bookings

    • Adding Parts and Labour

    • Adding Notes

    • Adding Payments

    • Generating Invoices

    • Job Statuses

    • Sending Emails/SMS

  • Creating Documents

  • Scheduling

  • GeoMap

  • Job Templates & Recurrences

  • Job Share

GeoOp mobile app training (~1 hour)

  • Schedule page and filters

  • Jobs list and filters

  • Managing Jobs (end to end process)

    • Creating Jobs

    • Editing Jobs

    • Adding Parts and Labour

    • Adding Notes

    • Adding Payments

    • Job Timers

    • Generating Invoices

    • Job Statuses

    • Sending Emails/SMS

  • Mobile App settings

How do I sign up for a virtual training session?

Scheduling training sessions for you or your team is easy. Just reach out to us via the live chat on our website or app and request some training, our team will be available to find a time that suits you best.

What if some staff can't attend the scheduled session?

If any of your staff are unable to attend the scheduled session, don't worry. We record all of our virtual training sessions and make them available for on-demand viewing. These recordings will be sent to you and your team after the sessions has finished.

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