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Mobile App: Location Tracking
Mobile App: Location Tracking

This article describes the GPS location tracking currently available in the GeoOp mobile app

Product Team avatar
Written by Product Team
Updated over 2 years ago

What is it?

Location tracking is a GeoOp mobile application functionality that captures the geolocation of the user's mobile device when the app is being active.

Once the location is captured, it is synchronised with GeoOp and will become available in GeoOp web console under the GeoMap or Staff screens.
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Illustration of staff geolocation captured from the GeoOp mobile app

When is location captured?

If location tracking is enabled, the user's geolocation coordinates are captured when the user performs one of the following key tasks using the mobile app:

  • App launch / login

  • Job creation or update (job status, priority, address, etc.)

  • Add, edit or delete notes

  • Add, edit or delete charges (labour, part and payment)

  • Add, edit or delete bookings

  • Add, edit or delete forms

  • Add or delete job documents, quotes and invoices

If the "Send location periodically" is enabled, the user's geolocation coordinates will also be captured at app launch/login and at the frequency that the user has set up while the app is at the foreground.

Note: please note that at this stage location tracking is not available while the app is closed or backgrounded.

How to enable location tracking on my device?

To guarantee the data privacy of our users, the location tracking is fully controllable by each user from their device.

When you install the GeoOp app for the first time, a message will be prompted to request access to your geolocation. Once access has been granted, your GeoOp mobile application will start capturing your geolocation when using it (and only when you using it!).

Once enabled, head to the GeoOp app Settings page > Location to access advanced configuration options, such as periodical location tracking and precision.

  • Send location periodically: if enabled, your geolocation will also be captured while GeoOp app is opened at the frequency you've selected (E.g. every 15 minutes). That option is disabled by default because it tends to drain your device's battery faster but can be handy if you wish to capture your location while your phone is plugged.

  • Use high precision: by default, GeoOp will use a low-energy method to detect your geolocation, using surrounding Wi-Fi networks. If the high precision setting is enabled, your GPS will be used instead. This is a more precise method but tends to drain your battery faster.

How to disable location tracking on my device?

You can decide to turn the location tracking off at any time by heading to your device's settings and disabling it for GeoOp.

On Android:

Settings > Apps > GeoOp > Permissions > Location > Don't allow

On iOS:

Settings > GeoOp > Location > Allow location access = "Never" or "Ask Next Time Or When I Share"

Next time you will launch the app, you will be asked if you allow GeoOp to access your device's location. Simply click Don't allow and it will remain off.

You can turn it back on at any time by doing the same change in your settings.

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